News: Certain government service counters (including HDB Hub) to reopen from 2 June

May 26, 2020

Selected government service centres are set to resume operations from 2 June but by appointment only.

These include service counters at HDB Hub and HDB branches, Central Provident Fund’s (CPF) five service centres and the taxpayer and business service centre of Inland Revenue Authority of Singapore (IRAS) at Revenue House, reported CNA citing the Public Service Division (PSD).

“For the immediate post circuit breaker period in Phase 1, selected government service centres … will resume the physical delivery of services in a limited and controlled manner, such as by appointments only,” said PSD on Monday (25 May).

“However, to safeguard public health, the Public Service will continue to keep the majority of its service centres closed in Phase One, and use digital means as the primary mode of providing services.”

Also resuming operations from 2 June are the employment pass service centre of the Ministry of Manpower, the student health centre of the Health Promotion Board and the one-stop information and service centre for hawkers of the National Environment Agency at HDB Hub.

PSD revealed that the Courts will also resume hearings, which will be conducted by using remote communication technology where possible and appropriate.

Some dental clinics within schools will also reopen from 2 June without the need for appointments.

“We urge all visitors to observe safe management measures during their transactions, i.e. reschedule appointments if they are unwell, wear a mask at all times, and register their visits via the SafeEntry app,” said PSD.

Last week, authorities unveiled plans to lift Covid-19 restrictions in three phases following the circuit breaker period’s end.

PSD noted that Phase 1 will see majority of the public service workforce still working from home.

All public sector sports, social and arts facilities like museums, libraries, parks, beaches and SportSG facilities will remain closed.

More service centres and facilities will resume operations in Phase 2 and 3.

“However, even in Phase 3, we must remain vigilant and make ongoing efforts to minimise the risk of community spread of COVID-19,” said PSD.

“Hence, the Public Service will also continue to step up its efforts to promote digital literacy and to empower citizens to use digital means to access more and more public services, including promoting digital services to senior citizens.”

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